Frequently Asked Questions
HOW WILL MY GOODS BE SHIPPED
Remotes & products will be shipped via Australia Post Express satchels with tracking within 24 hours excluding weekends.
HOW LONG WILL MY REMOTES TAKE TO ARRIVE
Please allow between 5-14 business days, despite being sent via Australia Post Express satchels a delay through this can occur.
Alternatively we do offer collection from our shop front in Waverley. Please call to order remote over phone.
WILL THE REMOTE COME WITH CODING INSTRUCTIONS
Yes, all remotes arrive with activation/coding instructions. Our website also has a step by step video to assist.
Refer to homepage.
DOES IT COME WITH A BATTERY
Yes, all remotes came with a battery included.
WARNING: This product contains a button battery
WHAT IF I GET THE WRONG REMOTE
We offer 100% money back guarantee within 14 days from purchase date.
To return please email firstname.lastname@example.org with your name, address, order number & reason for return.
Return shipping cost are payable by you unless specified.
Please ensure items are returned in original condition.
Once returned we will be in touch to issue refund.
HOW DOES IT WORK
The remote we issue comes blank, you will need to activate to your garage door motor via the coding instructions provided. Any issues please feel free to call us for assistance 1800 045 007
CAN I CHOOSE ANY REMOTE FOR MY SYSTEM
No, you must have a remote that is compatible to your garage door motor system